In that case, we can expedite the data recovery process and have the files ready within 24 hours upon receiving them at our laboratory. We can make these important files available to you on our FTP server, eliminating the need to wait for DHL. You will be able to download them directly. We kindly request prompt payment from your side to ensure smooth processing.
OUR PROCESS
01
Collection or Drop-off of Your Hard Drive or Other Media
Choose to send or drop off your media at our offices in Luxembourg, or take advantage of our free collection service through our partnerships with DHL and FedEx.
02
Reception at Our Data Recovery Center
Once your hard drive or other media is received at our data recovery center, we commit to completing the recovery process within a maximum of 48 hours. You will receive a detailed intervention report that includes information such as system architecture, file names, and the total volume of recovered data. To ensure the security of your data, they will be copied onto a new encrypted hard drive.
03
Payment
Once the data recovery process is complete, we will send you an invoice corresponding to the initial quote. We kindly ask you to settle the total amount before we proceed with sending your recovered data on the new hard drive. We accept payments via bank transfer to ensure a secure and transparent transaction.
04
Return
After receiving the payment, you will receive your hard drive containing all your data within a maximum of 48 hours (via DHL) at the address of your choice. Our priority is to ensure a prompt and secure return of your recovered data.
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Hard drives
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Services
From flash drives to classic mechanical hard drives.
The technologies, tools, data recovery chances, and experience vary significantly depending on the type of failed media. All types of flash memory devices (SSD, USB drives, iPhones, micro SD cards, etc.) present a real challenge due to their purely electronic nature. On the other hand, traditional hard drives are generally easier to repair due to their mechanical components. However, for hard drive recovery, we require a cleanroom room. In the case of magnetic tapes, it’s an entirely different realm where we possess unrivaled expertise in the industry.